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The Two Big Opportunities in Social Commerce [Presentation]

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  • by Paul Marsden
  • in Insights · Social
  • — 7 Feb, 2013

So here’s a great presentation from Business Insider’s Henry Blodget on the future of social commerce.

Most incisive deck we’ve seen for a while. Lot’s of great stats – and smart insights

What you need to know:

  • Social media is a source of only a tiny proportion of e-commerce traffic (< 5%) , and yields lower conversion rates (less than 1/4 email) and smaller order sizes (less than 1/2 email)
  • The opportunity in social commerce is to help people shop smarter (make better buying decisions) rather than drive e-commerce [traffic] from social sites.  Specifically the two big social commerce opportunities are
    1. Use social to help people save money
    2. Use social to help people choose what to buy
  • For the vendor, the value of social commerce is to sell people stuff they didn’t know they wanted to buy by helping people save and choose smarter - increasingly via mobile platforms.

Simple good advice.

slide-221

slide-231

bottom-line

The embed function seems to be pulling out the page not the presentation, but you can view it http://www.businessinsider.com/the-future-of-social-commerce-slide-deck-22013-2?op=1 – and subscribers to Business Insider can download the PDF here

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— Paul Marsden

Psychologist specialising in consumer psychology, innovation and technology. Author, speaker and researcher for consumer brands, technology companies and marketing agencies.

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