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List of Notable Social Commerce Events in 2012; 6 Opportunities for 2013…

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  • by Paul Marsden
  • in Infographics · Social
  • — 8 Jan, 2013

What are the opportunities in social commerce – the integration of e-commerce and social media – for 2013?  Beyond the straightforward addition of social features to e-commerce sites, and e-commerce features to social sites, a look back at notable social commerce events in 2012 (below) reveals six trends and opportunities for 2013.

Which horse would you back – or do you have a different horse?

  1. Social commerce services as Discovery Engines (contra- search engines) helping people discover new products (e.g. Pinterest, Payvment, Fab) – is there an opportunity in 2013 for a Google-style Discovery Engine?
  2. Shoppable Videos; with YouTube’s new shoppable video service – there’s an opportunity for new generation of video seeding services that link video content to stores
  3. Social Sampling; with Unilever, Kellogg’s and other giants running free-for-a-social-share product sampling on social sites and in-store, is there an opportunity for a turnkey social sampling service – a creative spin on GlossyBox/Birchbox perhaps?
  4. Group Buying re-imagined; Groupon didn’t crack it – is there an opportunity to go back to Tuangou roots of group-buying, for a demand-led group buying service?
  5. Social POS – traditional retailers are enhancing the retail experience with retail apps with social features (augmented reality reviews, ratings, recommendations)
  6. Social Commerce as direct response Event Marketing - social media is a word of mouth environment and people talk about events; opportunity for a new generation of e-commerce enabled event marketing service

List of Notable Social Commerce Events in 2012

  • Cereal brand, Kellogg’s opens a pop-up Tweet store in SoHo London, where customers pay for samples with a tweet
  • Scandinavian chocolatier Anthon Berg opens a pop-up social sampling store in Copenhagen – free chocolate if you make a public promise on Facebook to do a good deed
  • Social sampling subscription service, Glossybox (a clone of Birchbox) in receipt of $72m funding
  • Rakuten, the Japanese e-commerce giant leads a $100 million investment in social pinboarding/e-commerce traffic generator Pinterest
  • Unilever opens a pop-up social sampling store on Facebook to launch its new Axe/Lynx deodorant for women
  • Amazon launches ‘Pages’ allowing brands and retailers a branded storefront on Amazon, integrated with social networks
  • Fashion retailer TopShop uses Facebook to stream shoppable Fashion shows
  • Facebook buys photosharing app Instagram for $1bn
  • Biopic movie, Marley is released simultaneously in theatres and on Facebook (PPV)
  • Hertz uses Facebook for social couponing – the more a discount coupon is shared the higher its value
  • Ebay opens a pop-up ‘virtual store’ in London’s West End, with a ‘live’ virtual product shelf displaying the most popular gifts at that moment
  • Pinterest for the posh, the PPR backed The Fancy, gets a further $26m investment
  • Fashion magazine Elle, launches shoppable Trend Reports on Facebook and Pinterest
  • Sports brand Nike launches a Facebook shopping app that allows people to pay with Nike points earned through exercise
  • Fashion retailer Juicy Couture becomes an early adopter of YouTube’s shoppable videos
  • Facebook launches e-commerce service, Facebook Gifts, allowing users to buys and send physical gifts to each other
  • Facebook allows gambling apps
  • IBM provides a blow to social media as effective in driving e-commerce – on Black Friday, less than 1% of referral traffic (0.69%) came from Facebook (ads, pages, apps) – and none from Twitter.
  • Google buys Facebook page and app manager Wildfire for $350m (rivals Buddy Media went to Salesforce for $689m, and Vitrue and Involver to Oracle for $300m and undisclosed respectively)
  • Coke and South African iced tea brand BOS launch social vending machines; the BOS machine offers free samples for a tweet
  • Justin Timberlake joins the curated commerce trend, launching HomeMint, celebrity-curated interior design picks

 

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— Paul Marsden

Psychologist specialising in consumer psychology, innovation and technology. Author, speaker and researcher for consumer brands, technology companies and marketing agencies.

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