The Case for Real-Time Social Shopping (White Paper)
Social Commerce solution provider DecisionStep has published a new white paper: The Case for Real-Time Social Shopping, that reports survey results supporting the case for deploying real-time social shopping solutions.
Top Takeouts
- Consumers trust friends, family members and peers more than advertising, expert reviews and bloggers;
- Consumers rely on advice from family and friends more as the price or importance of a purchase decision goes up;
- Most online shoppers are interested in seeking real-time advice from friends, family, customer support and even other shoppers on a website.
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great post.. i agree with you. customers always take an advice from friends, family before doing online shopping…