The Future of Social Media Monitoring: Public Facing Dashboards (HSBC)
FinancialSometimes the simplest social commerce solutions are the best. In social commerce, simple means simply adding customer testimonials and content to a website to make it more compelling and persuasive (adding customer content adds “source credibility” to communication). HSBC’s online bank, First Direct, is doing this – in realtime – harnessing the power of the [...]