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Fast Food Customers Receive Facebook Credits Thanks to Plink Loyalty Program

What do Taco Bell, Dunkin’ Donuts, 7-Eleven. Quiznos and Red Robin have in common? Aside from serving up food items that may expand your waistline, they now offer virtual currency in the form of Facebook Credits just for making a purchase. This new customer rewards program is the brainchild of startup company Plink, which, according [...]

The Cheesecake Factory Using Twitter to Help Customers Get ‘Skinny’

In Monday’s post, I decried Walgreens’ use of “sponsored conversations” to promote an agenda related to its prescription benefits plan, stating that I felt it lacked authenticity. Today, i want to highlight The Cheesecake Factory’s use of Twitter in a manner that, while promotional, is more consistent with social media best practices. The Cheesecake Factory [...]

Café Rouge, Strada Depend on UGC to Drive Footfall to Restaurants

Incentives have always been a marketing scheme designed to attract customers and build long-term value. UK-based holding company, Tragus Group, the owner of restaurant brands like Strada, Bella Italia and Café Rouge, is encouraging customers to share their experiences through the use of user-generated content – namely photos and videos – on Facebook and other [...]