Archive | June, 2010

Infographic: Social Commerce & the Science of Word of Mouth

In their white paper, Social Commerce Defined, IBM snappily define social commerce as the “concept of word of mouth applied to e-commerce.” So it follows that a basic understanding in the science of word of mouth is a useful pre-condtion for building a social commerce strategy. So here’s a new infographic from data visualization experts Column [...]

Asking which Department owns Social Media is like asking which Department owns the Paper

Interesting post by Christina Warren over at Mashable and even more interesting comment thread on “Which Department Owns Social Media?” Christina asks who actually owns social media in practice, and the comment thread discusses who “should” own it, if anybody. In practice, it seems (from an econsultancy survey) that digital marketing (35%) and PR departments (21%) [...]